F.A.Q.
Simulator
What is the minimum age to board the simulator?
Although the simulator does not contain any shocking scenes, it is loud and ends in darkness. For the comfort of your children, we advise against allowing children under 6 years old to board. We offer an alternative in this case: a video room where you can watch the flight simulation film.
Is the simulator a real airplane?
The aircraft used for this flight simulator was produced in 1943 and participated in the parachute drops of American troops over the Cotentin Peninsula on June 6, 1944. Reused by the British Royal Mail after the war, it was later displayed at an airfield before being purchased by Steven Spielberg, who used it for the filming of the mini-series Band of Brothers.
Are there any restrictions for accessing the flight simulator?
Access to the simulator is not recommended for people with heart conditions, pacemakers, claustrophobia, as well as pregnant women and children under 6 years old. The simulator is not equipped to accommodate wheelchairs. If you fall into one of these categories, we have considered you! A video room will allow you to watch the simulation film, after which you can continue your visit without any inconvenience. If needed, a wheelchair is available upon request at the reception.
How long does the flight simulator last?
The experience lasts approximately 20 minutes and is divided into two parts: first, a 10-minute briefing, where Lieutenant Colonel Robert L. Wolverton, in the form of a hologram, presents the mission to you. Then, you board the flight simulator, which lasts just under 10 minutes.
Is the flight simulator a thrill ride?
The flight simulator is not a thrill ride; it is comparable to the feeling of driving over speed bumps in a car.
Cinema
At what age can my child watch the cinema?
The 3D cinema lasts between 45 minutes and 1 hour. It does not contain any shocking scenes but is quite loud. For the comfort of your children, we advise against allowing them to participate in this activity if they are under 6 years old.
How long does the 3D cinema session last?
During the summer season, from April 1st to September 30th, sessions last 45 minutes. During the winter season, from October 1st to March 31st, sessions last 60 minutes.
IMPORTANT: To access both the simulator and the cinema, it is recommended to arrive 3 hours BEFORE the ticket office closes.
What films are shown?
During your cinema session, discover a documentary featuring the remastered version of D-Day Normandy 1944 by Pascal Vuong, as well as an exclusive short film, Taking and Holding Carentan, about the battle of Carentan. Relive the days that changed the world forever. The Normandy landings come to life before your eyes in 3D!
What are the screening times for the 3D cinema?
During the summer season, from April 1st to September 30th, screenings take place at fixed hours from 10:00 AM to 5:00 PM (last session). During the winter season, from October 1st to March 31st, screenings are at 11:30 AM, 2:00 PM, and 4:00 PM (last session).
IMPORTANT: To access both the simulator and the cinema, it is recommended to arrive 3 hours BEFORE the ticket office closes.
In which language(s) is the film available?
The film is in French, but you can request a translation via headphones in English, Dutch, Spanish, and German.
Is the film accessible for the hearing impaired?
For hearing-impaired visitors, as well as those with hearing aids or cochlear implants, we provide two specialized headsets.
Museum / Ticket office
How does the family pass work?
Take advantage of the family pass for families with 2 or 3 children maximum (aged 6 to 17 years old), with a discounted rate of €45 for both museums and the flight simulator, and €65 for both museums, the flight simulator, and the 3D cinema.
From how many people can we benefit from the group rate?
Group rates are available for groups of at least 15 people, either via our online form or by phone at +33 (0)2 33 23 61 95.
What is the group rate?
Entry prices:
- D-Day Experience (including the flight simulator) + Dead Man’s Corner historical house: €11 per adult, €8 per child.
- D-Day Experience (including the flight simulator) + Dead Man’s Corner historical house + 3D cinema (including 3D glasses): €16 per adult, €11 per child.
At what age is the museum free?
The museum is free for children under 6 years old. However, please note that access to the simulator and cinema is not permitted for them.
The museum is free for tour guides and tourism professionals in the region upon presentation of their professional ID.
Are animals allowed inside the museum?
Animals are not allowed in the museum, even if carried in a bag.
Guide dogs are accepted with an official ID, but please be aware that the loud sounds of the simulator and cinema might disturb the animal.
Specific rates (Seniors / Students / Veterans)?
As a private museum, we do not offer special discounts.
Can I eat on-site?
From April to mid-September, the Atelier 66 food truck, located near the museum, offers burgers, hot dogs, paninis, crepes, waffles, ice cream, and more. Picnic tables are also available. You can also find restaurants and shops in Carentan (4 km away) or a small grocery store in Saint-Côme-du-Mont (1 km away).
What are the ticket office hours?
The museum is open 7 days a week.
Closures: December 24th, 25th, and 31st, January 1st, and from January 6th to January 31st (inclusive).
- April 1st – September 30th: Ticket office opens at 9:30 AM and closes at 5:30 PM (doors close at 7:00 PM).
- October 1st – March 31st: Ticket office opens at 10:00 AM and closes at 4:30 PM (doors close at 6:00 PM).
IMPORTANT: If you want access to all activities, it is strongly recommended to arrive at least 1 hour before the ticket office closes.
Do I need to book in advance to visit the museum?
During the peak season (April – October), booking online via our website is highly recommended. Otherwise, you risk being denied access to the simulator and/or 3D cinema if we are fully booked.
You can book your tickets until 5:00 PM the day before your visit, but the earlier, the better.
Same-day reservations are not possible.
Where can we book our tickets?
Reservations are available ONLY via our website www.dday-experience.com through our online ticketing system.
No reservations are taken on-site or by phone, except for those holding gift vouchers or tickets purchased via campsites.
I made a mistake with my booking date, what should I do?
All reservations are final. No changes or refunds will be accepted after 48 hours.
I want to cancel my booking and get a refund, what should I do?
You can cancel your reservation up to 48 hours before your visit. After this period, no refunds will be given.
To cancel, please contact us by email at contact@dday-experience.com.
I want to make a group reservation, what is the procedure?
Please contact us by email at (contact@dday-experience.com) and provide the following information:
- Organization name and full address
- Group leader’s name and contact information
- Number of participants (please differentiate between adults and children, and specify if any bus drivers or guides are present)
- Chosen date
- Arrival time
- Selected option
- Payment method (cash, credit card, checks, ChorusPro, Adage, etc.)
After sending your email, we will send you a quote along with all the necessary information to ensure a smooth visit. To confirm your visit, you must return the signed quote. You have up to 48 hours before your visit to adjust the number of participants. After this deadline, the final number of participants will be as indicated in the latest quote sent.
What payment methods are accepted?
Accepted payment methods:
- Cash (€)
- Credit cards (except American Express)
- ANCV holiday vouchers (paper and ANCV Connect)
How long does the visit last?
For the full experience (museum + simulator + 3D cinema), we recommend allowing 3 hours on-site.
For the museum + simulator option, plan for 2 hours.
Is the museum tour guided?
There are no guided tours or audio guides. The visit is self-guided, with explanations provided in the display cases.
Are the museum, simulator, and 3D cinema accessible to people with disabilities?
Accessibility:
- Dead Man’s Corner: Due to its historic nature, the house cannot be modified. Access is via stairs and space is limited, making movement difficult for wheelchairs.
- D-Day Experience Museum: Fully accessible, with an elevator.
- Flight Simulator: Access via stairs (10 steps). A video room is available for those unable to climb.
- 3D Cinema: Wheelchair-accessible, with dedicated spaces.
For cognitive disabilities, noise-reducing headphones are available upon request.
What are the store hours? (Paratrooper)
The museum shop follows the same hours as the museum.
- Summer: 9:30 AM – 7:00 PM
- Winter: 10:00 AM – 6:00 PM